When your team depends on its vehicles every day, the upfit is only the beginning. MHQ West backs every build with reliable maintenance and responsive support, so your fleet stays mission-ready long after delivery.
Our Warranty Promise
Every vehicle upfit from MHQ West includes a one-year warranty on our workmanship and the equipment we install, giving you peace of mind that issues will be addressed quickly and correctly. If something is not right, we commit to making it right, whether that means repair, adjustment, or replacement of faulty components in line with the manufacturer’s coverage.
Fast Response When Issues Arise
Downtime is costly, especially for public safety and critical service fleets, which is why MHQ West prioritizes rapid response for post-build repairs and adjustments. If a concern comes up, our team works to be on-site or have you in the shop as quickly as scheduling allows—often within days—to diagnose the issue and get your vehicle safely back in service.
For larger projects or agencies with tight schedules, MHQ West can bring its technicians, tools, and parts directly to your location to complete repairs, retrofits, and smaller upfits on site. Our New Mexico team has spent days in the field servicing dozens of units at a time—from building unmarked vehicles to adding cameras, radar, and other equipment—so fleets stay in service instead of sitting at the shop.
Arizona has actively expanded its mobile capabilities as well, with a dedicated service van equipped for on‑site diagnostics and installs. When a job can safely and effectively be done outside the shop, MHQ West works with you to determine whether mobile service is a good fit, helping minimize vehicle downtime and logistics for your department.
Read more: MHQ Mobile Services: Upfitting Support That Comes to You
Support for Future Changes and Add‑Ons
Your fleet needs to evolve over time, and MHQ West is ready to integrate new equipment or reconfigure existing setups as requirements change. From adding radios, cameras, and storage to updating lighting or graphics, our technicians can incorporate new components into your upfit while maintaining clean wiring, proper documentation, and warranty-conscious installation practices.
Long-Term Partnership for Your Fleet
MHQ West aims to be a long-term partner, not a one-time installer, offering attractive purchase, leasing, and extended warranty options that support your fleet over its full lifecycle. With two locations in Albuquerque, NM, and Chandler, AZ, and customers across the broader Southwest, our team is positioned to provide ongoing service, inspections, and upgrades whenever your vehicles need attention.
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